Challenges

• Insufficient quality of existing service providers or lack of service providers due to new contracts
• Uncertainty about the price-performance ratio of current contracts
• Lack of resources to carry out the tender independently
• Insufficient assurance of proper property management or incomplete service profiles
• Unclear responsibilities in the assumption of operator responsibility and lack of fulfilment of the duty to ensure safety

Installed Measures

• Execution of benchmark analysis
• Development of a requirements profile for the property and client in order to define the service profile to be fulfilled
• Development of optimisation potential in terms of sustainability and economic efficiency
• Evaluation of potential providers and realisation of tendering procedure
• Targeted consideration of offers, including contract negotiations, in order to achieve the best possible results
• Supporting all parties involved to ensure successful onboarding of the service

Business outcome

• Successful commissioning of external service providers for sustainable and economical property management
• Development of standard contracts and standardised service profiles to create scalability .
• Achieving cost transparency for all parties
• Establishment of clear expectations including limitations
• Alignment with predefined sustainability goals, taking into account long-term property planning

WHY R3AL?

Each member of the R3AL team combines several years of experience both in the area of tendering processes for property and facility management services and in the management and controlling of these services. This enables R3AL Management to combine theory and practice at all times. In addition, these qualifications are complemented by constant monitoring of market standards and market developments.